Product Designer, Marketplace

Position: Product Designer, Marketplace
Company: Packative
Location: Seoul
Employment type: Full-time
Skills: VISA SPONSORSHIP, Design, UI, UX
Posted: 2026-11-10

── About this role ──
*한국어 공고는 아래에 있습니다.*

Provotive is a B2B startup that operates the digital platform Packative.

Producing packaging runs through a long chain of steps, from quotation to order, production and delivery. Production conditions and prices change with material, printing, finishing, quantity and size, and most of the industry still manages this process over the phone, by email and in spreadsheets.

Packative Marketplace is an on-demand packaging platform connecting brands with manufacturing partners. Its core task is to present complex production conditions in a way customers can understand, and to carry them through one flow from quotation request to sample order, main order, payment and delivery tracking.

This role owns those customer screens. The work does not stop at drawing screens: you will design the policies and edge cases behind what customers see, review the implementation, and use post-release data to drive the next improvement.

Where We Are Right Now:

• A growth stage company with steep revenue growth year after year
• Selected for the Deep Tech TIPS program and preparing our next funding round
• Storefront redesign, design system (Figma components) and Toss payment widget completed, with follow-on work such as quotation option rules and quotation history underway
• A lean organization running two products, alongside our seller-side solution Packative One

If you expect to hand off designs and leave the rest to others, this may not be the right fit. This role suits someone who wants to own a product's screens end to end, from planning and design to review and improvement.

About the Role:

This role holds ownership of the Marketplace customer screens.

You will join the team that covers both marketing and product and report to the Marketing Lead. The same team includes the Product Manager and Product Owner for Packative One. The Marketing Lead sets improvement priorities; you plan improvements from the site structure and data and turn them into screens.

You will confirm quotation options and production conditions with Sales, and bring quotation, discount and refund policy options and their customer impact to the policy approver. You will review implementation with Engineering, and the engineering owner sets release dates. This role asks for design skill and the ability to structure policy at the same time.

What You'll Do:

1. Customer screen planning and policy design:

• Own the Marketplace storefront screens customers use to request quotes, choose products, pay and check orders
• Gather input from customers and Sales, define the problems to solve, and plan improvements
• Turn complex conditions, such as printing and finishing options by material, pricing exceptions by quantity and size, sample coupons and refunds, into screens and user flows
• Design what customers see in edge cases, such as when a coupon cannot be applied or an order is canceled
• Document policy options and edge cases for approval, and reflect approved policies in screens and development requirements

2. UI/UX design and design system:

• Design user flows and UI for quotation, ordering, payment and delivery screens
• Take over, maintain and extend the existing Figma design system, components and engineering documentation
• Use AI design tools where useful, while keeping ownership of quality standards and final decisions

3. Engineering collaboration and implementation QA:

• Confirm scope and capacity with Engineering, and respond to engineering questions and design changes
• Define review criteria for customer screens and check implementations yourself
• Manage active tickets and open questions in the issue tracker (Linear)

4. Post-release improvement:

• Define the metrics needed for product improvement, and propose the next improvement from experiment results and customer feedback
• Design A/B tests on screens that affect conversion, such as the quotation request form, and document the results

5. Team collaboration:

• Work with the Packative One PM to define the boundary between customer screens and operations screens for shared features (e.g. coupons, sales management)
• Collaborate with the Marketing Lead on front-end screens tied to marketing, such as landing pages

What We're Looking For:

• 3+ years of product design experience, or equivalent ability
• Experience designing complex conditions and edge cases into screens: you have turned condition-heavy screens, such as quotations, orders, payments or internal tools, into clear user flows
• Experience owning work from planning through post-release fixes: you have carried planning, UI/UX design, implementation review and post-release improvement yourself
• Experience exchanging specifications with engineers, coordinating design changes and checking quality
• Experience applying a design system to a real product and maintaining components and documentation
• Proficiency in Figma
• The habit of separating what you decide yourself from what you confirm with a policy owner, and documenting decisions
• Fluent Korean: you will work closely with Sales, Engineering and the Marketing Lead in Korean every day

Nice to Have:

• 5+ years of product design experience, or experience handling comparable work independently
• Experience designing commerce or B2B ordering, payment and delivery screens
• Experience deriving improvements from customer interviews and data analysis, and running A/B tests
• Experience collaborating with engineering through issue trackers such as Linear or Jira
• Experience using AI design tools in your work and judging the quality of the output
• Business-level English communication (preferred): some product meetings are held in English
• Ability to review print-ready design files in Adobe Illustrator or similar tools for dielines, bleed, color, and missing fonts or images
• Experience with products that have complex production requirements in manufacturing, packaging or printing (e.g. taking packaging designs through print and production or working with production partners)

Terms:

• Compensation: negotiable based on experience and capability
• Employment type: full-time (including a 3-month probation period)
• Location: Saengak Gongjang, Dangsan, Yeongdeungpo-gu, Seoul (3 minutes on foot from Mullae Station, Line 2)
• Hours: 5 days a week, 40 hours, flexible start between 9:00 and 10:30
• Performance review: twice a year

Benefits:

• Flexible start time (09:00~10:30) and a flexible one-hour lunch between 12:00 and 13:30
• Happy Friday (one hour early finish every other Friday)
• Paid birthday leave, unlimited tea, coffee and snacks, freedom to take time off, holiday gifts
• A flat culture (first names and nicknames, no mandatory dinners or overtime, no dress code)
• Laptop and office supplies provided

Hiring Process:

1. Application and portfolio review
2. First interview: portfolio review and role fit
3. Second interview: product, policy design and collaboration perspective
4. Reference check (with your consent, if needed)
5. Offer discussion

What to Submit:

• Resume (required) / Portfolio (required) / Cover letter (optional)
• Please include cases where you turned complex policies or edge cases into screens, and note your own scope in each case (planning, design, engineering collaboration, QA, post-release improvement).

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프로보티브는 패커티브(Packative)라는 디지털 플랫폼을 운영하는 B2B 스타트업입니다.

패키지 제작은 [견적 → 주문 → 제작 → 납품]에 이르는 복잡한 과정을 거칩니다. 재질, 인쇄, 후가공, 수량, 사이즈에 따라 제작 조건과 가격이 모두 달라지고, 업계 대부분은 여전히 전화, 이메일, 엑셀로 이 과정을 관리합니다.

Packative Marketplace는 브랜드와 제조 파트너를 연결하는 온디맨드 패키징 주문 플랫폼입니다. 복잡한 제작 조건을 고객이 이해하기 쉽게 보여주고, 견적 요청부터 샘플 주문, 본주문, 결제, 배송 확인까지 한 흐름으로 진행되게 만드는 것이 이 제품의 핵심 과제입니다.

이번 포지션은 그 고객 화면을 맡습니다. 화면을 그리는 데서 끝나지 않고, 어떤 조건을 어떻게 보여줄지 정책과 예외를 함께 설계하고, 구현을 검수하고, 출시 후 데이터를 보고 다음 개선까지 이어가는 역할입니다.

우리는 지금 이런 단계에 있습니다:

• 매년 가파른